Unlocking real-time Mainframe data for GenAI-powered chatbots

Enterprises are adopting Generative AI (GenAI) at a rapid pace to increase efficiency, productivity, and customer satisfaction. A leading use case is the deployment of GenAI-powered chatbots, available 24/7 to handle both customer-facing and internal queries.

However, accessing real-time, critical data, especially from mainframes, remains a bottleneck. This whitepaper introduces Geniez AI, an enterprise GenAI framework that bridges the gap between mainframe systems and AI, enabling live, intelligent interactions powered by real-time data.